Basic Search Engine Submission and Linking Components

December 15th, 2010 by Jessica 800 Call-KC

Once you are done with your site, you need to get it out into the world wide web. There are two easy methods to use:

  1. Site submission
  2. Link exchange

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Basic SEO Components

November 15th, 2010 by Jessica 800 Call-KC

Your first question may be “What is SEO?” SEO stands for search engine optimization. It is easy to integrate SEO into current sites, and even easier to add while the site is being developed. There are a few things you can add to the HTML code to optimize your website for search engines to more easily find you. Here is a list of the main basic SEO components:

  1. Meta tags – keywords and description
  2. Title tag
  3. Title attribute for links
  4. Alt attribute for images

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Basic Website Components

October 15th, 2010 by Jessica 800 Call-KC

So you’ve decided to build a website for your business, or even yourself. But what do you need? Aside from all of the technical aspects, there are the basic components. This is the information that users expect to have available at the click of a mouse while they’re visiting your site. Here are a few things to consider when you build a website:

  1. Domain name
  2. Information
  3. Navigation
  4. Design

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Growth of Online Shopping

September 15th, 2010 by Gene 800 Call-KC

Even during the economic downturn in the market, online shopping continues to increase year over year.  In 2007, consumers spent $175 billion compared to the $144 billion spent in 2006.  This equates to a 21% growth.  Although 2008 doesn’t appear to reflect the same year over year growth, total consumer spending online was $204 billion, or 17% growth.   By 2010, total consumer purchases online is anticipated to reach $270 billion.

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Traditional Advertising Versus Online Advertising

August 15th, 2010 by Gene 800 Call-KC

Believe it or not, many businesses still do not have an online presence, nor do they understand or appreciate the value associated with having an online presence, i.e. website. Over the past decade, phone books have slowly faded away being replaced by internet searches for businesses, products and services. If your business does not have an online presence, you are completely missing out on the internet traffic. Just as important, your online presence can be compared to your resume. Your online presence reflects what you have to offer, hopefully explains the products or services you offer, and provides credibility to your existence and professionalism.

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Payment Card Industry (PCI) Compliance

July 15th, 2010 by Herb 800 Call-KC

PCI DSS compliance is of increasing concern to many merchants. 800 Call-KC currently is a validated service provider or level 1 processor.

PCI Compliance Levels

Merchants fall under four categories of PCI compliance depending on the number of transactions they process each year, whether they process for other merchants, and whether those transactions are performed from a brick and mortar location or over the Internet.

Remember: all merchants that process credit cards, small or large, must be PCI compliant.

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Pick and Pack Fulfillment Services

June 15th, 2010 by Gary 800 Call-KC

Determining what type of Pick and Pack strategies will work best for your organization can be daunting without all the facts.  Pick and Pack fulfillment may seem like a small part of the warehousing and shipping process, but optimizing your pick and pack process can deliver big returns to your operation.   The labor expense related to picking is a large portion of your total warehouse costs, so streamlining and optimizing best practices is key to efficiency and cost effectiveness. 

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A Note to the Higher Education Community

May 17th, 2010 by Chris 800 Call-KC

On August 14, 2008, The Higher Education Opportunity Act (Public Law 110-315) (HEOA) was enacted.

Postsecondary institutions in the United States that participate in Title IV student aid programs will be required to update and change many of its business practices or risk losing revenue that many rely on to keep the doors open.

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Qualities of Good Customer Service

April 15th, 2010 by 800 Call-KC

“What has happened to giving good Customer Service?”

Wow! There are a lot of responses that one could give to that question!

Some people say that having good Customer Service experiences have decreased due to an overall decline or loss of good manners and etiquette in society.

While there is a connection between customer service and manners, great customer service is about a lot more than manners alone. Customer Service is more than knowing how to treat people; it’s more than being nice.

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800 Call-KC an Infrastructure Company

March 10th, 2010 by 800 Call-KC

Welcome to the 800 Call-KC Blog! This blog is designed to educate people on 800 Call-KC services. Because there are so many facets of being an infrastructure company, these blog posts will go into some of the details when outsourcing; call center and customer service, selecting and managing merchant services, warehouse and fulfillment processes, web hosting, design and development, database management, marketing your e-commerce store, web presence management, business process re-engineering and much more.

The individuals writing the blog articles will vary. Some authors might be new to 800 Call-KC and we are using the blog as one of the many ways we educate our new hires, others may be veterans and experts in their respective fields.  Regardless of the authors, 800 Call-KC looks forward to the conversations.  While we may not be the solution for every business, we are the solution for many.

Feel free to leave comments on future blog post topics in the following areas of expertise:

Call Center Outsourcing
Credit Card Merchant Processing Services
Order Fulfillment and Management
Internet Web Hosting Solution
Website Design and Development
E-Commerce Provider Services
Strategic Internet Marketing Services

Thank You!


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1616 North Corrington Ave • Kansas City, Missouri 64120