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Systems and Data Security
Sensitive data is encrypted using a third party redundant hardware solution to maintain the highest level of compliancy. In addition, 800 Call-KC provides collection and alerting of all logged data to ensure a quick response to high-risk security events.
800 Call-KC is a PCI DSS Level 1 processor. We have a trusted third party quality security assessor to perform annual assessments to validate compliance using PCI Security audit procedures.
Our support staff is available 24/7/365 to provide timely assistance should a problem arise.
800 Call-KC has gone to great lengths to ensure the availability, integrity, and security of your applications and data. In addition to these safeguards, we also employ internal environmental controls and scheduled maintenance during off peak times. We utilize the most advanced OLAP (FASMI) database engine in the industry. 800 Call-KC houses its own Nortel switch and Cisco routers in order to be self-reliant on the in-house hardware, which gives us the ability to operate independently of third party vendors for support.
This commitment requires constant reinvestment in order to offer only the best technologies that are available. 800 Call-KC’s network architecture takes advantage of 64-bit technology with offsite failover, and with the scalability of processing for optimal performance. We maintain the highest level of integrity, efficiency and security for the network and telephony systems.

